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25/08/2017 14:39:24 - 25/08/2017 14:39:24 - 20560 Okunma

Office Management and Executive Assistance Program

The need to manage businesses with a modern sense of administrative understanding is learned increasingly therefore this field needs more trained human power every day. The purpose of the Office Management Executive Assistant Program is to train qualified and well-equipped personnel who will help to achieve the goals and objectives of the company's management. The working environment is related to information, documents and human relations. With this purpose, applied studies focused on strengthening communication ability, ensuring a contemporary office works in the most efficient way, implementing office management processes, applicating of all office tools and equipment in the most efficient way, strengthening communication ability are carried out.

Employment Opportunities for Office Management and Executive Assistance Program Graduates

Graduates take positions within the administrative staff with their knowledge, ability to take responsibility and make decisions within the boundaries of authority appointed to them. They can work in positions such as an office manager, a office services specialist, a senior management assistant, a project manager and a coordinator in all sectors.

Call Center Services Program

In recent years, private/public sector call centers have attracted attention as a service channel, the numbers and service qualities are increasing day by day because of customer/citizen oriented service development in our country. "Call centers" have emerged as a highly advantageous solution for companies to reach far wider masses and win new customers in a brief time, and they have continued to gain even more importance in recent years and have expanded range.

It is widely known that the call center service sector, which will create such a comprehensive employment field, is the foundation for the success of the institutional members to provide citizen/customer satisfaction and this satisfaction can only be provided by dynamic, equipped and educated individuals with academic education. The main aim of the program is to train individuals who have gained competence in the field. In this context, graduates of the program will be the primary workforce in meeting the need for qualified staff in the increasing numbers of employment in the 'call center' sector.

Employment Opportunities for Call Center Services Program Graduates

Graduates will be able to work in the call centers of all companies in the private sector, in the public sector operating in matters such as safety, health, tax, and in call centers of banks. There are also employment opportunities in other tasks and positions that are carried out in conjunction with public relations and communication duties, which require face-to-face or telephone contact with the client.

 

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